Shipping policy
Made to Order — Built for You
Every ROMAG product is printed and fulfilled on demand through our global production partner. This means your order is crafted specifically for you — no mass production, no waste. Please allow 2–5 business days for production before your order ships.
Shipping Costs
Free shipping on all orders over $75 USD (applied automatically at checkout — no code needed).
For orders under $75 USD, flat-rate shipping fees apply based on your region and are calculated at checkout.
Estimated Delivery Times
After production (2–5 business days), please allow the following for delivery:
| Region | Estimated Delivery |
|---|---|
| 🇷🇴 Romania | 3–7 business days |
| 🇪🇺 European Union | 5–10 business days |
| 🇬🇧 United Kingdom | 5–10 business days |
| 🇺🇸 United States | 5–10 business days |
| 🇨🇦 Canada | 7–14 business days |
| 🇦🇺 Australia / 🇳🇿 New Zealand | 7–14 business days |
| 🇯🇵 Japan / 🇸🇬 Singapore | 7–14 business days |
| 🇧🇷 Brazil | 10–20 business days |
| 🌍 Rest of World | 10–20 business days |
⚠️ Please note: These are estimates. Delivery times may vary due to carrier delays, customs processing, or peak seasons (holidays, etc.). ROMAG is not responsible for carrier-related delays once your order has shipped.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number. Use it to follow your package every step of the way. Tracking updates may take 24–48 hours to appear after the shipping confirmation is sent.
Customs, Duties & Taxes
ROMAG ships internationally from over 100 production facilities across six continents, 32 countrie, so we will match your order with the closest facility to have a short shipping time and no custom duties, import taxes, and fees. But, for some international orders:
- Customs duties, import taxes, and fees are the responsibility of the customer.
- These charges are determined by your local customs authority and are not collected by ROMAG at checkout.
- We recommend checking your country's import regulations before ordering.
Important Notes
- Orders cannot be modified or cancelled after production has begun (typically within 24 hours of placing the order).
- Shipping addresses cannot be changed once an order is in production. Please double-check your address at checkout.
- For lost or damaged orders, contact us at contact@romagcompany.com — we'll make it right.
Last updated: June 2026